Telco CX Specialist — Onsite QC (HMO & Training)

Stark Asia Solutions Inc.; Quezon City; On-site; PHP 305,000 - 365,000; Full time

Benefits offered by this job

HMO / health insurance

Paid training and coaching

Paid time off

Sick leave

Leave benefits

Career development programs

Wellness programs

Employee referral bonuses

Job summary

Stark Asia Solutions Inc. in the Philippines is hiring a Customer Experience Specialist to be the trusted voice for our telecom clients, resolving inquiries with care and ensuring a positive, high-impact service experience on every interaction.

Onsite at UP Ayala Technohub, Quezon City, the role offers up to 30,000 PHP per month plus performance incentives, HMO, paid training and coaching, paid time off, sick leave, and career development programs to support growth.

Qualifications

• High School graduate with good English communication skills.
• Willing to work onsite in Quezon City on a shifting schedule.
• BPO or contact center experience is preferred.

Responsibilities

• Handle customer inquiries and concerns through appropriate support channels.
• Assist customers with account and service-related concerns, documenting interactions.
• Follow company policies and quality standards to deliver a positive customer experience.

Skills

Good English communication

Education

High School Diploma (Senior High)

Job description

Stark Asia Solutions Inc. in the Philippines is hiring a Customer Experience Specialist to be the trusted voice for our telecom clients, resolving inquiries with care and ensuring a positive, high-impact service experience on every interaction.

Onsite at UP Ayala Technohub, Quezon City, the role offers up to 30,000 PHP per month plus performance incentives, HMO, paid training and coaching, paid time off, sick leave, and career development programs to support growth.