Telco Customer Support Specialist — Growth, Perks & Training

Orbit Tele Hires Ph; Quezon City; On-site; PHP 201,000 - 357,000; Full time

Benefits offered by this job

Paid training

Full salary

Bonuses

13th month pay

HMO coverage

SSS PAG-IBIG PhilHealth

Career growth

Inclusive workplace

Job summary

Orbit Tele Hires Ph is seeking Customer Service Representatives to join our Telecommunications Account in Metro Manila. Fresh graduates and job seekers are welcome to apply for a stable career with growth opportunities.

As a CSR, you will handle inbound calls about telecom products, billing, and technical concerns, deliver accurate information, and resolve customer issues with professionalism. Training is provided and on-site shifts include holidays and weekends.

Qualifications

• High School graduate (Old or SHS New Curriculum).
• College undergraduates and fresh graduates are welcome.
• Must be at least 18 years old.
• Strong oral and written English communication skills.
• Willing to work onsite and on a shifting schedule (including holidays and weekends).
• Must reside in Metro Manila.

Responsibilities

• Handle inbound calls to assist customers with telecom products, billing, services, and technical concerns.
• Deliver accurate information and offer effective solutions.
• Provide professional, courteous, and efficient customer service.
• Manage customer complaints and work toward quick resolution.
• Maintain proper documentation of each interaction in the system.

Skills

Oral English

Written English

Education

High School Graduate

College undergraduates welcome

Job description

Orbit Tele Hires Ph is seeking Customer Service Representatives to join our Telecommunications Account in Metro Manila. Fresh graduates and job seekers are welcome to apply for a stable career with growth opportunities.

As a CSR, you will handle inbound calls about telecom products, billing, and technical concerns, deliver accurate information, and resolve customer issues with professionalism. Training is provided and on-site shifts include holidays and weekends.