Telco Customer Service Rep – Billing & Support (Onsite)

Metacom Careers; Pampanga; On-site; PHP 239,000 - 286,000; Full time

Benefits offered by this job

Night differential

HMO & insurance

Holiday & overtime pay

Mental wellness program

Discounted medicines

13th month pay

Gov't benefits

Job summary

Metacom Careers is seeking customer-focused individuals for a Premium Telco Account in Clark, Pampanga. You will handle billing questions and other telco inquiries via voice support while delivering excellent service.

We welcome fresh graduates or applicants with or without call center experience. The role requires onsite work with a shifting schedule and offers incentives, health coverage, and a 13th month pay.

Qualifications

• High School graduate or college-level education with willingness to work in a Telco environment.
• Excellent communication skills and customer-service orientation.
• Willing to work onsite under shifting schedule and perform voice support.

Responsibilities

• Assist customers with billing concerns and telco-related inquiries via voice support.
• Provide excellent customer service and problem-solving for account-related issues.

Skills

Excellent communication skills

Education

High School Graduate (Old Curriculum)

Senior High School Graduate

ALS Graduate

College Undergraduate or College Graduate

Job description

Metacom Careers is seeking customer-focused individuals for a Premium Telco Account in Clark, Pampanga. You will handle billing questions and other telco inquiries via voice support while delivering excellent service.

We welcome fresh graduates or applicants with or without call center experience. The role requires onsite work with a shifting schedule and offers incentives, health coverage, and a 13th month pay.