Telco Customer Care Specialist – Onsite (Davao)

Neksjob Corporation; Philippines; Vor Ort; PHP 264.000 - 316.000; Vollzeit

Zusammenfassung

Neksjob Corporation, based in Davao City, is seeking customer-focused individuals for a Telco Account as Customer Service Representatives. The role involves assisting customers with inquiries, billing concerns, account issues, and service questions while delivering high-quality support.

Candidates should have at least 6 months of call center experience, be a High School or Senior High School graduate, and possess good English communication and basic computer skills.

Qualifikationen

• 6 months of call center experience or more.
• High School or Senior High School graduate.
• Good English communication skills, both written and spoken.
• Basic computer skills and familiarity with common software.
• Willing to work onsite and on shifting schedules.
• Good problem-solving and customer service abilities.

Aufgaben

• Assist customers with telecommunications-related inquiries and billing concerns.
• Address account issues and service-related questions with care.
• Provide excellent customer service and resolve problems efficiently.

Kenntnisse

Call center experience

Good English communication

Basic computer skills

Customer service

Willing to work onsite

Shift flexibility

Ausbildung

High School Graduate

Senior High School Graduate

Jobbeschreibung

Neksjob Corporation, based in Davao City, is seeking customer-focused individuals for a Telco Account as Customer Service Representatives. The role involves assisting customers with inquiries, billing concerns, account issues, and service questions while delivering high-quality support.

Candidates should have at least 6 months of call center experience, be a High School or Senior High School graduate, and possess good English communication and basic computer skills.