Telco Chat Support Agent with Growth & Perks

Telesys BPO; Manila; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

HMO & dental benefits

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

Diverse, inclusive, and supportive workplace

Job summary

A customer service provider in Metro Manila is hiring for the position of Call Center Agent. The role involves being the first point of contact for customers, where you'll address inquiries and resolve issues while providing excellent service. The position offers a competitive salary along with performance-based incentives and benefits. Candidates should be high school graduates with strong communication skills and the ability to work in a dynamic environment. Promotion opportunities and a supportive workplace culture are also part of the offer.

Qualifications

• High School graduate, college level or degree is an advantage.
• Strong communication skills are required.
• Open to applicants with or without BPO experience.

Responsibilities

• Handle customer inquiries and resolve concerns.
• Deliver top-tier service with every interaction.
• Work in a fast-paced, high-volume call environment.

Skills

Strong communication skills

Customer service experience

Education

High School graduate (college level or degree is an advantage)

Job description

A customer service provider in Metro Manila is hiring for the position of Call Center Agent. The role involves being the first point of contact for customers, where you'll address inquiries and resolve issues while providing excellent service. The position offers a competitive salary along with performance-based incentives and benefits. Candidates should be high school graduates with strong communication skills and the ability to work in a dynamic environment. Promotion opportunities and a supportive workplace culture are also part of the offer.