Telco Chat Support Agent — 3-Month Contract + 30k Sign-On

Telesys BPO; Makati; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Competitive salary with performance‑based incentives

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

Comprehensive government‑mandated benefits and insurance

Company equipment and parking space provided

Job summary

Telesys BPO in Makati is seeking a Call Center Agent for a 3-month contract position in chat support. Candidates must be high school graduates, while a college degree is an advantage. Responsibilities include serving as the first point of contact for customers, handling inquiries, and maintaining high quality standards in a fast-paced environment. This full-time role offers a competitive salary and various employee benefits, including paid leave and wellness programs.

Qualifications

• High school graduation is required, and a college degree is an advantage.
• Ability to work flexible hours, including nights and weekends.
• No prior BPO experience required; open to all applicants.

Responsibilities

• Serve as the first point of contact for customers via chat.
• Handle customer inquiries and resolve concerns with quality service.
• Maintain high volume and quality standards in a fast‑paced chat environment.

Skills

Strong communication and customer service skills

Ability to work in a fast‑paced environment

Education

High school graduate

College degree (an advantage)

Job description

Telesys BPO in Makati is seeking a Call Center Agent for a 3-month contract position in chat support. Candidates must be high school graduates, while a college degree is an advantage. Responsibilities include serving as the first point of contact for customers, handling inquiries, and maintaining high quality standards in a fast-paced environment. This full-time role offers a competitive salary and various employee benefits, including paid leave and wellness programs.