Telco Call Center: Customer Care Specialist

Telesys BPO; Makati; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation and sick leave

Opportunities for promotion

Wellness programs

Employee discounts

Job summary

A customer-focused BPO company in Metro Manila is seeking dedicated individuals for the Call Center Agent position. In this role, you will be the first point of contact for customers, handling inquiries and delivering top-tier service. Strong communication skills and the ability to work in a fast-paced environment are essential. This full-time position offers a competitive salary, performance bonuses, and opportunities for career development, making it an excellent opportunity for aspiring professionals.

Qualifications

• High School graduate, college level or degree is an advantage.
• Strong written and verbal communication skills.
• Amenable to work shifting schedules, including nights, weekends, and holidays.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve concerns.
• Deliver top-tier service with every interaction.

Skills

Strong communication skills

Customer service experience

Ability to work in a fast-paced environment

Education

High School graduate (college level or degree is an advantage)

Job description

A customer-focused BPO company in Metro Manila is seeking dedicated individuals for the Call Center Agent position. In this role, you will be the first point of contact for customers, handling inquiries and delivering top-tier service. Strong communication skills and the ability to work in a fast-paced environment are essential. This full-time position offers a competitive salary, performance bonuses, and opportunities for career development, making it an excellent opportunity for aspiring professionals.