Customer Care Call Center Agent — Growth & Benefits

Telesys BPO; Valenzuela; On-site; PHP 279,000 - 334,800; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

HMO and dental benefits

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

Diverse and inclusive workplace

Job summary

A leading outsourcing company in Metro Manila is seeking dedicated individuals for the role of Call Center Agent/BPO Retail Agent. This full-time position offers a dynamic working environment where you will be the first point of contact for customers, handling inquiries and resolving concerns. Ideal candidates will possess strong communication skills, and while BPO experience is not mandatory, customer service experience is a plus. This role comes with competitive salary, performance-based incentives, and various employee benefits.

Qualifications

• High school graduate (college level or degree is an advantage).
• Strong communication skills—both written and verbal.
• Open to applicants with or without BPO experience.
• Ability to work in a fast-paced, high-volume call environment.
• Customer service experience is a plus (training provided).
• Amenable to work shifting schedules, including nights, weekends, and holidays.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries, resolve concerns, and deliver top-tier service.

Skills

Strong communication skills

Customer service experience

Education

High School graduate

Job description

A leading outsourcing company in Metro Manila is seeking dedicated individuals for the role of Call Center Agent/BPO Retail Agent. This full-time position offers a dynamic working environment where you will be the first point of contact for customers, handling inquiries and resolving concerns. Ideal candidates will possess strong communication skills, and while BPO experience is not mandatory, customer service experience is a plus. This role comes with competitive salary, performance-based incentives, and various employee benefits.