Telco Customer Care Specialist — Growth Path

Telesys BPO; Las Piñas; On-site; PHP 279,000 - 357,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

HMO & dental benefits

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs

Exclusive employee discounts

Job summary

A leading call center provider is seeking dedicated individuals for the role of Premium Telco Call Center agent in Las Piñas. This position serves as the first point of contact for customers, handling inquiries and resolving concerns to deliver exceptional service. The ideal candidate is a high school graduate with strong communication skills, able to work in a fast-paced environment. Competitive salary, HMO and dental benefits, and opportunities for career development are included.

Qualifications

• Ability to work in a fast-paced, high-volume call environment.
• Open to applicants with or without BPO experience.
• Willing to work shifting schedules, including nights, weekends, and holidays.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve concerns.
• Deliver top-tier service with every interaction.

Skills

Strong communication skills

Customer service experience

Education

High School graduate or college level/degree

Job description

A leading call center provider is seeking dedicated individuals for the role of Premium Telco Call Center agent in Las Piñas. This position serves as the first point of contact for customers, handling inquiries and resolving concerns to deliver exceptional service. The ideal candidate is a high school graduate with strong communication skills, able to work in a fast-paced environment. Competitive salary, HMO and dental benefits, and opportunities for career development are included.