Financial Support & Customer Care Agent

Telesys BPO; Pasay; On-site; PHP 268,000 - 357,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

HMO & dental benefits

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

Diverse, inclusive, and supportive workplace

Job summary

A leading BPO company in Metro Manila is hiring a Call Center Agent/Financial Support. You will be the first point of contact for customers, handling inquiries and resolving concerns in a fast-paced environment. Strong written and verbal communication skills are essential, and customer service experience is a plus. The role offers competitive pay, performance-based incentives, and additional benefits such as HMO, dental coverage, and opportunities for career development.

Qualifications

• High School graduate; college level or degree is an advantage.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced, high-volume call environment.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve concerns.

Skills

Strong communication skills

Customer service experience

Education

High School graduate (college level or degree is an advantage)

Job description

A leading BPO company in Metro Manila is hiring a Call Center Agent/Financial Support. You will be the first point of contact for customers, handling inquiries and resolving concerns in a fast-paced environment. Strong written and verbal communication skills are essential, and customer service experience is a plus. The role offers competitive pay, performance-based incentives, and additional benefits such as HMO, dental coverage, and opportunities for career development.