Telco Account - Customer Service Specialist - Pasay City - 30K

Sheryna; Pasay; On-site; PHP 167,000 - 279,000; Full time

Job summary

Sheryna in Philippines is seeking a customer service oriented professional to manage a high volume of calls and support the sales team with subscriber orders and inquiries. You will handle inbound and outbound calls to process sales and address related questions about services and consumer products.

The role requires at least two years of college and one year of BPO/call center experience, with telco sales exposure preferred and the ability to start ASAP.

Qualifications

• Completed at least 2 years in college.
• 1 year BPO/Call center experience.
• Telco, inbound/outbound sales experience is preferred.
• CAN START ASAP

Responsibilities

• Manage high volume of phone calls and provide response to all maintaining high quality of services and performance standards.
• Support the sales department in handling new subscriber orders, account inquiries, and tasks assigned.
• Process sales and address inquires related to sales, services and consumer products through inbound and outbound calls.

Skills

BPO/Call center experience

Inbound/outbound sales experience

Education

2 years in college

Job description

Duties & Responsibilities

• Manage high volume of phone calls and provide response to all maintaining high quality of services and performance standards.
• Support the sales department in handling new subscriber orders, account inquiries, and tasks assigned.
• Process sales and address inquires related to sales, services and consumer products through inbound and outbound calls.

Requirements

• Completed at least 2 years in college
• With 1 year BPO/Call center experience
• Telco, inbound/outbound sales experience is preferred
• CAN START ASAP