Technology Solutions Analyst

Filinvest Business Services Corporation; Manila; On-site; PHP 480,000 - 720,000; Full time

Job summary

Filinvest Business Services Corporation in Metro Manila is seeking a Technology Solutions Analyst to support the Technology Specialist. The role focuses on tactical execution, data preparation, and implementation support for urban mobility initiatives, including Automated Parking and EV charging projects.

You will transform raw data into structured information for advanced analysis, maintain data sources and SOPs, assist with site logistics, install and test hardware, and help produce reports

Qualifications

• 2-3 years of relevant professional experience, or recent completion of a strong internship program focused on technical analysis or system support.
• Ability to translate customer business needs into application requirements.
• Proficient in Microsoft Excel for data manipulation and visualization.
• Strong organizational skills and attention to detail.
• Familiar with IT infrastructure and software solutions.
• Basic understanding of networking concepts.

Responsibilities

• Extract operational data from parking management systems, EV charging networks, and related apps.
• Perform data validation and quality checks across reporting platforms.
• Prepare recurring performance reports (weekly usage, revenue reconciliation, uptime metrics).
• Maintain library of data sources, metrics definitions, and SOPs.
• Assist with logistical planning for new infrastructure deployments, including inventory tracking and site access coordination.
• Provide hands-on support during installation and commissioning of hardware (LPR cameras, EV chargers, kiosks).
• Conduct basic functional tests and document defects, track resolution status.
• Coordinate with the vendor to create, update, and organize technical documentation and training materials.
• Prepare presentation materials and summarize analytical findings for internal meetings.

Skills

IT infrastructure

Business analysis

Flow charts

Activity diagrams

Document analysis

Workflow analysis

Microsoft Excel

Data manipulation

Inventory management

Networking basics

Mobility tech exposure

Education

Bachelor's degree in Computer Science, Computer Engineering

Job description

Job Summary

A Technology Solutions Analyst provides essential assistance to the Technology Specialist, focusing on the tactical execution, data preparation, and implementation support necessary for our urban mobility initiatives. This role is crucial for ensuring smooth implementation of Automated Parking and Electric Vehicle (EV) Charging solutions and transforming raw data into reliable, structured information for advanced analysis.

Duties and Responsibilities

DATA GATHERING AND PREPARATION SUPPORT

• UtilizeExcel and BI tools to extract operational data from parking management systems,EV charging networks, and related mobile applications.
• Performroutine data validation and quality checks to ensure accuracy and consistencyacross various reporting platforms.
• Supportthe Technology Specialist and Project Manager in preparing recurringperformance reports, including weekly usage summaries, revenue reconciliationdata, and operational uptime metrics.

Maintain a comprehensive library of data sources, metrics definitions,and standard operating procedures for data extraction and processing.

IMPLEMENTATION ANDFIELD SUPPORT

• Assistwith the logistical planning for new infrastructure deployments, includinginventory tracking, delivery scheduling, and coordinating site access withinternal and external partners.
• Providehands-on support during the installation and commissioning of new hardware(e.g., LPR cameras, EV chargers, payment kiosks), ensuring setup adheres totechnical documentation.
• Conductbasic functional tests and quality assurance checks on deployed systems,documenting defects and verifying resolution status.

Help maintain accurate records of all Smart City technology assets,installation dates, and maintenance histories.

OPERATIONAL AND TECHNICAL DOCUMENTATION

• Coordinatewith the vendor in creating, updating, and organizing technical documentation,training manuals, and troubleshooting guides for operational staff.

Assist the Technology Specialist and Project Manager in preparingpresentation materials and summarizing analytical findings for internal teammeetings.

Technical Competencies and Skills

• Understanding of IT Infrastructure, Software and Technical Solutions
• Familiar in using business analysis, flow charts, activity diagram, document analysis, workflow analysis.
• 2-3 years of relevant professional experience, or recent completion of a strong internship program focused on technical analysis or system support.
• Able to interpret business needs of customers and translating them into the application and operational requirement
• Proficiency in Microsoft Excel for data manipulation, pivot tables, and visualization.
• Strong organizational skills and exceptional attention to detail, particularly when managing technical inventory and documentation.
• A proven ability to learn new technologies quickly and thrive in a fast-paced, operational environment.
• Basic understanding of networking concepts (IP addressing, connectivity).
• Any exposure to mobility technology

Education, Trainings and Licenses Required

• Bachelor's degree in Computer Science, Computer Engineering