Asset Management Specialist - MOA Site

Teleperformance; Philippines; On-site; PHP 335,000 - 614,000; Full time

Job summary

Teleperformance Philippines is seeking an Asset Management Specialist to support asset data accuracy, system coordination, and operational workflows between commissioning activities and NAM systems. You will maintain asset records, assist with onboarding, and help ensure data integrity across multiple databases to support reporting and regulatory requirements.

The role emphasizes data ingestion, validation, and coordination with internal stakeholders to keep asset information current for site

Qualifications

• Experience improving data quality, validation, or reporting processes.
• Problem-solving mindset with focus on continuous improvement.
• Strong organizational skills and ability to handle multiple tasks.
• Ability to communicate issues clearly to stakeholders.
• Experience contributing to governance and data maintenance processes.
• Familiarity with asset management concepts is a plus.

Responsibilities

• Maintain and update asset records across internal systems.
• Coordinate asset onboarding and data entry activities.
• Identify data discrepancies and escalate issues affecting operations.
• Track asset components and relationships between equipment and sub-components.
• Perform routine data audits and cleanup to improve quality.
• Support lifecycle processes such as onboarding, updates, and decommissioning.
• Collaborate with operations, field services, and system support teams.
• Assist with reporting needs and ad hoc operational tasks.
• Collaborate with peers to improve efficiency and influence team performance.
• Support daily team tasks as requested by the Manager of Asset Management.

Skills

Data quality

Validation

Reporting

Problem solving

Organization

Stakeholder communication

Governance

Multi-tasking

Tools

Asset management systems

Job description

Asset Management Specialist is responsible for supporting asset data accuracy, system coordination, and operational workflows between commissioning activities and Nucleus Asset Management (NAM) systems. This role ensures timely and accurate data ingestion, system alignment, and ongoing maintenance of asset-related records to support business operations and reporting requirements.

This role will help coordinate with the Commissioning team to facilitate the ingestion of data and ensure data flows between NAM and our enterprise system properly. Other normal duties will include, but not limited to, ensuring asset management data is correct and updated properly and pre-building assets in NAM prior to the commissioning of a site.

The candidate will also be responsible for updating EA’s Asset Management Database, which is the critical repository for information related to equipment that was installed and commissioned, for use by other departments when the new site is opened. This includes the maintenance of asset management databases through internal technology partners and vendors. Supporting coordination efforts between internal asset management stakeholders is critical to ensure the system works for every department. This position also updates other support databases such as credit card reader management systems and wireless provider portals to maintain 100% accurate equipment information for our chargers in North America.

The accurate recording of installation, replacement and removal of all Electrify America assets will be a key role in the effort to generate accurate reports to federal, state, and local agencies along with other internal and external stakeholders. The candidate will ensure the database is kept up to date to serve the needs of executive leadership and the reporting demands of a dynamic regulatory environment.

Main responsibilities: 90%

• Maintain and update asset records within internal systems to ensure accuracy and completeness. (15%)
• Support site and equipment onboarding activities, including data entry, validation, and system updates. (15%)
• Identify data discrepancies and escalated issues impacting operational readiness or system integrity. (15%)
• Assist with tracking asset components and maintaining relationships between equipment and sub-components. (15%)
• Perform routine data audits and cleanup activities to improve asset data quality. (10%)
• Support asset lifecycle processes such as onboarding, updates, and decommissioning tasks. (10%)
• Collaborate with internal teams (operations, field services, and system support) to resolve asset-related requests. (5%)
• Assist with reporting needs and ad hoc operational tasks as required. (5%)

Additional responsibilities: 10%

• Collaborate with peers in department to build strong relationships to influence efficiency measures within the team. (5%)
• Support daily team tasks as requested by the Manager of Asset Management. (5%)

Qualifications:

Required

• Experience supporting data quality, validation, or reporting processes
• Problem-solving mindset with a focus on continuous improvement
• Organized and effective in handling multiple assignments
• Understanding complex issues and properly communicating issues to other stakeholders
• Maintain workflow and develop skillset of a governance team to maintain peak performance and efficiency

Desired

• Familiarity with asset management systems, databases, or enterprise platforms
• Previous experience within the EV charging industry.
• Knowledge and understanding of EV charging network operations
• Familiarity with electric vehicle charging equipment