Technical Writer

Cognizant; Taguig; On-site; PHP 500,000 - 800,000; Full time

Job summary

Cognizant in the Philippines seeks an experienced technical writer with 4–5 years in the field. You will interview SMEs independently, create documentation using Microsoft Word, Adobe RoboHelp and Confluence, and apply FP&A concepts to finance processes. Familiarity with ARIS, Process Manager or Org 62 is a plus.

Knowledge of Six Sigma/Kaizen is desirable. Onsite in Taguig (5 days/week) with potential night shifts (9 PM–5 AM Manila time).

Qualifications

• 4–5 years of technical writing experience.
• Knowledge of technical writing with at least two years usage of 2–3 tools (Word, RoboHelp, Confluence).
• Experience on variety of tools (ARIS, Process Manager, Org 62).
• Ability to interview SMEs independently and confidently.
• Good understanding of FP&A concepts and related business processes.
• Familiarity with Six Sigma/Kaizen (DMAIC) methodologies.
• Willing to work onsite in Taguig, full-time (5x a week).

Skills

Technical writing

Interview SMEs

FP&A understanding

Six Sigma/Kaizen

Tools

Microsoft Word

Adobe RoboHelp

Confluence Wiki

ARIS

Process Manager

Org 62

Job description

• The candidate must have of 4-5 years of technical writing experience
• Knowledge of technical writing with at least two years usage of 2-3 tools (Microsoft Word, Adobe RoboHelp, Confluence Wiki, etc.)
• Has the experience on variety of tools (ARIS, Process Manager, Org 62)
• Has the ability to interview SMEs independently and confidently
• Has good understanding of FP&A ( a corporate function that drives strategic, data-driven decisions by budgeting, forecasting, and analyzing financial performance. It bridges finance, operations, and leadership to manage profitability, assess risks, and model future business scenarios)
• Has knowledge of process improvements methodology such as Six Sigma, Kaizen, (DMAIC for existing processes) etc.
• Willing to work onsite (Taguig)/Full RTO 5x a week
• Willing to work night shift (9PM -5AM MNL Time)
• Can start as soon as possible

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