Content Writer Tier 1

Cognizant; Taguig; On-site; PHP 320,000 - 460,000; Full time

Benefits offered by this job

Growth opportunities

Collaborative culture

Impactful work

Job summary

Cognizant Technology Solutions Philippines Inc. in Taguig City is seeking a Content Writer to craft engaging content supporting marketing and communications initiatives. You will develop knowledge base and help center articles, contribute to product launches, and collaborate with project teams.

The role requires at least 1 year of technical or instructional writing experience, strong English skills, and a willingness to work onsite as needed in a dynamic tech environment.

Qualifications

• Minimum 1 year of experience as a technical or instructional writer with understanding of smart technology.
• Minimum 1 year of experience in a customer service or technical support project.
• Strong English writing and communication skills.
• Completed at least 2 years of college with no pending back subjects.
• Experience writing knowledge base and help center articles for technology devices.
• Willingness to work onsite as required and in a shifting schedule.

Responsibilities

• Develop knowledge base and help center articles in accordance with client and stakeholder requirements.
• Contribute to help center and knowledge base content for product launches in collaboration with project coordinators and the project lead or team leader.
• Conduct initial research, information gathering, and scope assessment for assigned writing topics.
• Create social and community forum blog content aligned with guidance from clients and community managers.
• Collaborate with stakeholders to support product announcements and emerging product releases.

Skills

Strong English communication skills

Strong writing skills

Team-oriented

Willingness to work onsite

Education

Completed at least 2 years of college

Job description

We are seeking a talented Content Writer to join our dynamic team at Cognizant Technology Solutions Philippines Inc. in our Taguig City, Metro Manila office. As a Content Writer, you will play a crucial role in crafting engaging and impactful content that supports our marketing and communication strategies.

Experience Required:

• Minimum of 1 year of experience as a technical or instructional writer, with a strong understanding of smart technology.
• Minimum of 1 year of experience in a customer service or technical support project.

Roles and Responsibilities

• Develop knowledge base and help center articles in accordance with client and stakeholder requirements.
• Contribute to help center and knowledge base content for product launches in collaboration with project coordinators and the project lead or team leader.
• Conduct initial research, information gathering, and scope assessment for assigned writing topics.
• Create social and community forum blog content aligned with guidance from clients and community managers.
• Collaborate with stakeholders to support product announcements and emerging product releases.

Other Relevant Skills and Qualifications

• Strong English communication skills, both written and verbal.
• Completed at least 2 years of college with no pending back subjects.
• Above-average writing skills with technical experience, preferably related to devices or gadgets.
• Solid working knowledge of technology devices, including smartwatches and smartphones.
• Interest in and ability to write knowledge base and help center articles aligned with current technology trends.
• Ability to write concise, reader-friendly instructions, such as gadget user manuals.
• Willingness to work on a shifting schedule.
• Ability to work effectively in a team-oriented environment.
• Willingness to work onsite as required, based on business needs.

Why Join Us:

At Cognizant, we don't just offer jobs- we build careers that thrive in the digital era.

• Growth That Matters - Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You're not just filling a seat-you're building a future.
• Support That Empowers - A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
• Impact That Inspires - Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here-grow, thrive, and make an impact with Cognizant.