Content Writer - Search Engine Account

Cognizant; Taguig; On-site; PHP 279,000 - 502,000; Full time

Job summary

Cognizant Technology Solutions Philippines Inc. in Taguig City, Metro Manila invites a talented Content Writer to join our dynamic team.

You will craft engaging content that supports our marketing and communication strategies and ensures clear, reader-friendly messaging across channels. Key responsibilities include developing knowledge base and help center articles, supporting product launches with project teams, researching topics, creating social/blog content, and collaborating with

Qualifications

• Minimum 1 year in technical or instructional writing with smart technology
• At least 1 year of experience in a customer service or technical support project
• Strong English communication, written and verbal

Responsibilities

• Develop knowledge base and help center articles per client requirements
• Collaborate with project coordinators to support product launches
• Research and scope topics before writing
• Create social and community blog content aligned with client guidance
• Support product announcements and releases with stakeholders

Skills

Technical writing

Instructional writing

Customer service experience

Knowledge base writing

Education

Two years of college

Tools

CMS

Job description

We are seeking a talented Content Writer to join our dynamic team at Cognizant Technology Solutions Philippines Inc. in our Taguig City, Metro Manila office. As a Content Writer, you will play a crucial role in crafting engaging and impactful content that supports our marketing and communication strategies.

Experience Required:

• Minimum of 1 year of experience as a technical or instructional writer, with a strong understanding of smart technology.
• Minimum of 1 year of experience in a customer service or technical support project.

Roles and Responsibilities

• Develop knowledge base and help center articles in accordance with client and stakeholder requirements.
• Contribute to help center and knowledge base content for product launches in collaboration with project coordinators and the project lead or team leader.
• Conduct initial research, information gathering, and scope assessment for assigned writing topics.
• Create social and community forum blog content aligned with guidance from clients and community managers.
• Collaborate with stakeholders to support product announcements and emerging product releases.

Other Relevant Skills and Qualifications

• Strong English communication skills, both written and verbal.
• Completed at least 2 years of college with no pending back subjects.
• Above-average writing skills with technical experience, preferably related to devices or gadgets.
• Solid working knowledge of technology devices, including smartwatches and smartphones.
• Interest in and ability to write knowledge base and help center articles aligned with current technology trends.
• Ability to write concise, reader-friendly instructions, such as gadget user manuals.
• Willingness to work on a shifting schedule.
• Ability to work effectively in a team-oriented environment.
• Willingness to work onsite as required, based on business needs.

Why Join Us:

At Cognizant, we don't just offer jobs- we build careers that thrive in the digital era.

• Growth That Matters - Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You're not just filling a seat-you're building a future.
• Support That Empowers - A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
• Impact That Inspires - Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here-grow, thrive, and make an impact with Cognizant.