Technical Support Specialist - 1 Year Experience (Ortigas)

Dempsey Resource Management; Quezon City; On-site; PHP 190,000 - 201,000; Full time

Job summary

Dempsey Resource Management Inc. is hiring for a Technical Support role based in Ortigas City. The position requires 1 year of experience and a solid grasp of hardware and software to assist clients with technical issues.

The successful candidate will communicate clearly, work under pressure, and provide courteous, customer-oriented service. Basic networking knowledge and willingness to work in shifts are a plus for this role.

Qualifications

• Degree in IT or related course required.
• 1 year of experience in technical support or similar role.
• Solid knowledge of hardware and software.
• Excellent verbal and written communication skills.
• Ability to work efficiently under pressure.
• Customer-oriented and detail-focused.
• Willingness to work in shifts if necessary.
• Basic networking knowledge.
• Ability to prioritize and manage multiple tasks.

Skills

Hardware knowledge

Software knowledge

Communication skills

Team spirit

Time management

Shift readiness

Basic networking

Pressure handling

Customer-oriented

Biometrics knowledge

Education

Degree in IT or related course

Job description

Dempsey Resource Management Inc. is hiring for a Technical Support role based in Ortigas City. The position requires 1 year of experience and a solid grasp of hardware and software to assist clients with technical issues.

The successful candidate will communicate clearly, work under pressure, and provide courteous, customer-oriented service. Basic networking knowledge and willingness to work in shifts are a plus for this role.