Technical Support Specialist — Biometrics & Access Systems

Dempsey Resource Management; Pasig; On-site; PHP 240,000 - 320,000; Full time

Job summary

Dempsey Resource Management is seeking an IT support professional in Ortigas, Pasig. The role requires a degree in IT or related field and previous experience in technical support. You should have solid hardware and software knowledge, strong communication skills, and the ability to work well under pressure.

Ideal candidates are customer-oriented, detail-focused, and able to handle multiple tasks. Basic networking knowledge is preferred; willingness to work shifts and join a biometrics

Qualifications

• Degree in IT or related course (must-have).
• Experience in technical support or similar role.
• Strong knowledge of hardware and software.
• Excellent verbal and written communication skills.
• Ability to work efficiently under pressure.
• Customer-oriented and detail-focused.
• Availability to work in shifts if necessary.
• Basic networking knowledge.
• Ability to prioritize and manage multiple tasks simultaneously.
• Team spirit and proactive attitude.

Skills

Degree in IT

Technical support experience

Hardware knowledge

Software knowledge

Verbal and written communication

Under pressure performance

Customer-oriented

Detail-focused

Shift availability

Basic networking

Multitasking

Team spirit

Proactive attitude

Client-facing communication

Clear speaking

Biometrics/Access control familiarity

Education

Degree in IT or related

Tools

Biometrics systems

Job description

Dempsey Resource Management is seeking an IT support professional in Ortigas, Pasig. The role requires a degree in IT or related field and previous experience in technical support. You should have solid hardware and software knowledge, strong communication skills, and the ability to work well under pressure.

Ideal candidates are customer-oriented, detail-focused, and able to handle multiple tasks. Basic networking knowledge is preferred; willingness to work shifts and join a biometrics