Banking Customer Service Representative - Pasay MOA site

TalentLink Outsourcing; Pasay; On-site; PHP 200,880 - 412,920; Full time

Benefits offered by this job

Paid Training

HMO & Government Benefits

Vacation Leave / Personal Time Off PAID

Anniversary Bonus

Annual Performance Increase

Job summary

A leading outsourcing company in Pasay is seeking customer service representatives to respond to inquiries and resolve issues. This position is open to fresh graduates and includes comprehensive training. Competitive monthly salary ranging from ₱18K to ₱37K, along with numerous benefits such as paid training, HMO, and annual bonuses. Join a professional team in a supportive environment.

Qualifications

• No prior BPO experience required; training provided.
• Open to fresh graduates and undergraduates.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.

Job description

Job Responsibilities

• Respond to customer inquiries via phone, email, and chat.


• Provide accurate information about products and services.


• Resolve customer issues and complaints efficiently.


• Maintain detailed records of customer interactions.


• Collaborate with team members to enhance service quality.


• Meet performance metrics and contribute to team goals.

Requirements & Benefits

• Earn ₱18K up to ₱37K/monthly salary range


• NO BPO experience needed – We’ll train you!


• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!


• 20% Night Differential


• Paid Training & Incentives


• HMO & Government Benefits


• 13th Month Pay


• Vacation Leave / Personal Time Off PAID


• Anniversary Bonus


• Annual Performance Increase


• WORK ONSITE with a professional & supportive team