Ticketing Officer - Customer Service Representative - Pasay MOA site

TalentLink Outsourcing; Pasay; On-site; PHP 200,880 - 412,920; Full time

Benefits offered by this job

Paid training

HMO

13th month pay

Vacation leave

Anniversary bonus

Job summary

A leading outsourcing company in Metro Manila is seeking customer service representatives to respond to inquiries via phone, email, and chat. The position offers training for fresh graduates and provides a salary range of ₱18K to ₱37K/month, alongside benefits like HMO and paid time off. This is an onsite position in a supportive team environment.

Qualifications

• No BPO experience needed; we’ll provide training.
• Open to college fresh grads, SHS & HS grads, college undergrads, vocational grads.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.

Skills

Customer service skills

Communication skills

Problem-solving skills

Job description

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits

• Earn ₱18K up to ₱37K/monthly salary range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team