Retail Support Representative - Marikina Site

TalentLink Outsourcing; Quezon City; On-site; PHP 200,880 - 412,920; Full time

Benefits offered by this job

Paid Training

HMO & Government Benefits

Anniversary Bonus

Annual Performance Increase

Vacation Leave / Personal Time Off PAID

Job summary

A customer service provider in Quezon City is looking for staff to assist with customer inquiries via various channels. No prior BPO experience is necessary, as training will be provided. The salary range is ₱18K to ₱37K monthly, with additional incentives and benefits such as paid training and vacation leave. This position is onsite with a supportive team.

Qualifications

• No previous BPO experience required; training provided.
• Open to college graduates, SHS & HS graduates, and vocational graduates.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.

Job description

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits

• Earn ₱18K up to ₱37K/monthly salary range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• HMO & Government Benefits
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team