Technical Support Representative

Cullinan Group Inc.; Quezon City; On-site; PHP 446,400 - 669,600; Full time

Benefits offered by this job

HMO

Job summary

Cullinan Group Inc. in the Philippines is seeking a IT Compliance and Deployment Specialist to manage software deployments and ISS management at UP Ayala Land Technohub Portal, Commonwealth Ave, Diliman, Quezon City, Metro Manila.

You will generate and monitor compliance and vulnerability reports, validate user access, and coordinate remediation with the ITMO team. The role also involves password compliance verification, license tracking, and renewals for non-corporate software.

Qualifications

• Experience with software deployment and ISS management.
• Ability to generate and monitor compliance and vulnerability reports.
• Knowledge of user access management and MFA security groups.

Responsibilities

• Handle installation, updating, and removal of software and ISS deployments.
• Generate compliance and vulnerability reports and track remediation.
• Validate user and device access, trigger removals where not required, and prepare consolidated summary reports.
• Password compliance verification and software licence tracking, including renewals for non-corporate software.

Skills

CRM

Communication skills

Pre-Sale Support

Post-Sales Support

Job description

Job Description

Government Mandated Benefits

Insurance Health & Wellness

HMO

Software Deployment & ISS Management

• Handle installation, updating, and removal of software and ISS deployments.


• Generate compliance reports, track deployments, and follow up with users and the ITMO team for compliance and remediation.

Reporting, Compliance & Vulnerability Tracking

• Generate and track compliance and vulnerability reports.


• Monitor remediation progress and ensure timely completion.

Additional responsibilities

• Conduct periodic reviews for USB storage, ISS PCs, and MFA security groups.


• Validate user and device access, trigger removals where no longer required, and submit consolidated summary reports.


• Additional responsibilities include password compliance verification, software licence tracking, and non-corporate software compliance renewals

Customer Relationship Management Excellent Communication Skills Pre-Sale Technical Support After-Sales Technical Support

Working Location

UP Ayala Land Technohub Portal, Commonwealth Ave, Diliman, Quezon City, Metro Manila, Philippines