Technical Support Representative

Synlink Recruitment Outsourcing Co. Inc.; Negros Occidental; On-site; PHP 223,200 - 334,800; Full time

Job summary

A global recruitment outsourcing firm is seeking a Customer Service representative in Negros Occidental, Philippines. Candidates should possess excellent communication and negotiation skills, along with empathy and patience while addressing customer inquiries. Responsibilities include providing outstanding customer service via phone, email, or chat, and maintaining accurate records of interactions. Join a team focused on ensuring customer satisfaction.

Qualifications

• Excellent communication and negotiation skills to address customer inquiries.
• Empathy and patience in handling customer feedback and concerns.

Responsibilities

• Provide excellent customer service by addressing inquiries and resolving concerns promptly.
• Assist customers via phone, email, or chat, ensuring their satisfaction.
• Maintain detailed records of customer interactions and transactions.

Job description

Description

• Provide excellent customer service by addressing inquiries and resolving concerns promptly.
• Assist customers via phone, email, or chat, ensuring their satisfaction.
• Maintain detailed records of customer interactions and transactions.

Requirements

• Job Function: Customer Service
• Responsibilities and Duties: Excellent communication and negotiation skills to address customer inquiries.
• Qualities and Traits: Empathy and patience in handling customer feedback and concerns.