Technical Support (Ortigas Pasig)

Dempsey Resource Management; Pasig; On-site; PHP 223,000 - 446,000; Full time

Job summary

Dempsey Resource Management is seeking a qualified IT support professional in Ortigas Pasig to join our biometrics distribution team. The ideal candidate has a degree in IT or related field and hands-on experience in technical support, with strong knowledge of hardware and software.

You will communicate effectively with clients, stay composed under pressure, and manage multiple tasks while delivering reliable service.

Qualifications

• Degree in IT or related course.
• Prior experience in technical support or similar role.
• Strong knowledge of hardware and software.
• Excellent verbal and written communication skills.
• Able to work efficiently under pressure.
• Customer-oriented and detail-focused.
• Willingness to work in shifts if necessary.
• Basic networking knowledge.
• Ability to prioritize and manage multiple tasks.
• Team spirit and proactive attitude.
• Speaks well and confident.
• Experience with biometrics, access control and timekeeping systems is a plus.
• Ortigas Pasig location suitability.
• Distributor of Biometrics Company

Skills

Biometrics knowledge

Hardware and software basics

Technical support experience

Excellent communication

Under pressure

Customer-oriented

Multitasking

Networking basics

Ortigas Pasig availability

Team spirit

Proactive attitude

Education

IT degree or related course

Tools

Biometrics systems

Job description

• Degree degree in IT or any related course
• Previous experience in technical support or similar role
• Strong knowledge of hardware and software
• Excellent verbal and written communication skills
• Ability to work efficiently under pressure
• Customer-oriented and detail-focused
• Availability to work in shifts if necessary
• Basic networking knowledge
• Ability to prioritize and manage multiple tasks simultaneously
• Team spirit and proactive attitude
• Good Communication skills in terms of talking to clients
• Speaks well and confident.
• Experience and working knowledge on Biometrics, Access Control and Timekeeping Systems is a plus but not -required
• Amenable to work in Ortigas Pasig
• Amenable to work for a Distributor of Biometrics Company