Technical Support Engineer for Office Printing Solutions

Confidential; Metro Manila; On-site; PHP 300,000 - 420,000; Full time

Job summary

Confidential in Metro Manila is seeking a capable Imaging and Printing Specialist to assess client environments, propose tailored imaging and printing solutions, and support MPS deployments. You will implement installations, respond to service requests, and stay current with product training to deliver innovative, reliable outcomes.

The role emphasizes strong communication and customer service while welcoming fresh graduates with a related degree. Based in Manila region, on-site work is required.

Qualifications

• A degree holder in any computer related course.
• Solid knowledge in computer hardware/software.
• Excellent communication skills and strong customer service orientation.
• Experience in printer deployment is an advantage but fresh graduates are welcome to apply.

Responsibilities

• Conduct comprehensive assessments of imaging and printing environments to identify client requirements and provide tailored recommendations for both managed and transactional opportunities.
• Timely submission of recommended fleet analysis and bill of materials.
• Effective installation and configuration of appropriate imaging, printing and applications at client site.
• Respond in a timely manner on service requests from customers and provide break fix to MPS deployment.
• Stay updated with the latest product training and industry solutions to maintain technical proficiency and deliver innovative solutions.

Skills

Hardware knowledge

Software knowledge

Customer service

Communication skills

Education

Degree in computer related course

Tools

Printer deployment

Job description

• Conduct comprehensive assessments of imaging and printing environments to identify client requirements and provide tailored recommendations for both managed and transactional opportunities.
• Timely submission of recommended fleet analysis and bill of materials
• Effective installation and configuration of appropriate imaging, printing and applications at client site.
• Respond in a timely manner on service requests (internal & external) from customers and provide break fix to MPS deployment.
• Stay updated with the latest product training and industry solutions to maintain technical proficiency and deliver innovative solutions.

Requirements:

• A degree holder in any computer related course.
• Solid knowledge in computer hardware/software.
• Excellent communication skills and strong customer service orientation
• Experience in printer deployment is an advantage but fresh graduates are welcome to apply.