Technical Support Associate

Nexus Workforce Inc.; Philippines; On-site; PHP 180,000 - 300,000; Full time

Job summary

Nexus Workforce Inc. in Taguig, Philippines is seeking a Technical Support Associate for on-site work. The role requires 1–3 years of experience, a bachelor’s degree, and full-time commitment to support computer systems, software, and hardware.

You will diagnose, troubleshoot, and resolve issues promptly while ensuring high customer satisfaction in a fast-paced environment.

On-site location: McKinley Town Center, Taguig.

Qualifications

• Bachelor's degree required.
• 1–3 years of relevant experience.
• On-site in Taguig, Philippines.

Responsibilities

• Provide technical assistance and support for queries related to computer systems, software and hardware.
• Diagnose, troubleshoot and resolve problems while maintaining high customer satisfaction.

Education

Bachelor's degree

Job description

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time

Job Description

The Technical Support Associate is responsible for providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware . They diagnose, troubleshoot, and resolve problems efficiently while maintaining a high level of customer satisfaction.

Working Location

Mckinley Town Center, 8 Turin St, Taguig, 1634 Metro Manila, Philippines