TECHNICAL/SERVICE SUPPORT - CADCAM/MACHINE TOOLS

Machinebanks' Corporation; Philippines; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

HMO upon Regularization

Government-Mandated Benefits

Local & International Travel Opportuni

Product & Technical Trainings

Career Growth Opportunities

5-Day Workweek

Job summary

Machinebanks Corporation is seeking a Technical Service Support professional to provide technical assistance and services to customers and internal teams. You will ensure proper installation, operation, maintenance, and application of assigned products.

Depending on qualifications, you may be assigned to CADCAM or Machine Tools, and you will conduct product demonstrations, on-site trials, and regional travel to support customers and the sales team.

Qualifications

• Bachelor's degree in any field; college-level education or technical/vocational qualification with substantial relevant experience.
• Experience in industrial/manufacturing/machine tools/CNC operations/product servicing is an advantage.
• Basic knowledge of CADCAM software, CNC operations, machine tools, and mechanical/electrical or industrial equipment.
• Ability to read and interpret technical, electrical, or wiring diagrams.
• Willing to travel regionally or nationally; driving license is an advantage.

Responsibilities

• Provide technical assistance to customers and internal teams.
• Install, operate, and maintain assigned products.
• Conduct product demonstrations and on-site trials.
• Travel regionally or nationally as required.

Skills

CAD/CAM software

CNC operations

Machine tools

Electrical knowledge

Technical diagnostics

Education

Bachelor's degree or equivalent

Tools

Instruments & testing tools

Job description

Location: 482 Gregorio Araneta Ave. Quezon City

Machinebanks Corporation is an industrial and manufacturing solutions company specializing in machine tools, CADCAM, engineering solutions, and related industrial equipment.

JOB DESCRIPTION

The Technical Service Support role is responsible for providing technical assistance and services to customers and internal teams, ensuring the proper installation, operation, maintenance, and application of assigned products.

Depending on the applicant’s qualifications, experience, and strengths, the successful candidate may be assigned to either CADCAM or Machine Tools category.

QUALIFICATIONS

Education & Experience

• Bachelor's degree in any field; college-level education or technical/vocational qualification with substantial relevant experience

• Experience in industrial /manufacturing /machine tools /cutting tools/ CNC operations /equipment servicing/CADCAM/engineering, or technical service is an advantage

Technical Skills

• Basic knowledge of CADCAM software/CNC operations/ machine tools/and mechanical/electrical or industrial equipment.

• Able to understand, explain, and apply technical specifications, product features, and operating requirements

• Basic knowledge of technical diagnostics, troubleshooting, and hand tools

• Able to read and interpret technical, electrical, or wiring diagrams

• Comfortable conducting product demonstrations, technical presentations, and on-site product trials

Communication & Customer Skills

• Strong communication, interpersonal, and customer-handling skills

• Proficient in English and Filipino/Taglish, both verbal and written

• Customer-focused with the ability to explain technical information clearly and effectively

Work Competencies

• Strong problem-solving and service-oriented mindset

• Willing to learn and undergo hands-on product and technical training

• Able to work independently and collaborate effectively with sales and other technical teams

Mobility & Other Requirements

• Willing to travel regionally or nationally as required

• Driving skills and a valid driver's license are an advantage

OFFER

• ₱20,000 – ₱30,000 Basic Salary

• HMO upon Regularization

• Government-Mandated Benefits

• Local and International Business Travel Opportunities

• Product & Technical Trainings

• Career Growth Opportunities

• 5-Day Workweek

TECHNICAL SALES OPPORTUNITY

We welcome candidates with technical and customer-facing experience/sales or interest in machine tools, cutting tools, consumables, CADCAM, and related industrial products.

Responsibilities may include customer visits, product presentations, technical discussions, demonstrations, and supporting the Sales Team in identifying appropriate solutions.