A leading resource management company in Quezon City seeks a Support Robot / Automation Sales expert. Responsibilities include demonstrating CNC machines, providing technical support, and ensuring customer satisfaction during installations. Ideal candidates should have a vocational background in Electromechanics or Mechatronics and strong communication skills. Field work is required.
Qualifications
Valid Vocational Certificate or Diploma related to Electromechanics or Mechatronics.
Knows how to drive 4-wheeled vehicles and holds a valid Driver’s License.
Willing to go on field work to service CNC machines.
Responsibilities
Demonstrate CNC machine and software.
Install and assist in commissioning CNC machines.
Provide after-sales support and technical assistance.
Skills
Communication skills
Basic AutoCAD knowledge
Driving skills (4-wheeled vehicles)
Education
Vocational Certificate in Electromechanics or Mechatronics
Job description
Overview
Support Robot / Automation Sales
Responsibilities
Demonstrate/assist in demonstration of CNC machine, peripheral equipment and software.
Perform/test trials and produce sample CNC cuts, including creation of CAD drawings, as needed.
Coordinate with customers for CNC machine installations.
Install/assist in the installation & commissioning of CNC machine and peripheral equipment.
Provide after-sales support to customers.
Conduct follow-up visits after commissioning to ensure proper operation and assist customer during the learning period; help customer end-user with concerns and questions.
Coordinate with Service Department for repair and other maintenance needs of customers.
Provide technical support on CNC software and related software.
Provide technical support to Sales staff as needed.
Assist during exhibit preparations/set-up of CNC machine.
Perform other tasks or assignments as may be required.
Qualifications
Valid Vocational Certificate or Diploma related to Electromechanics or Mechatronics
Knows how to drive 4-wheeled vehicles and holds a valid Driver’s License (Restriction 2 or DL Code B2)
Willing to go on field work to service our CNC machines on-site