Responsible for selling, promoting, and providing technical presentations on Laboratory products (QA / QC). The position involves providing technical consultations, conducting product demonstrations, assisting customers with method validation, after-sales service, and developing strong customer relationships to achieve sales targets and expand market presence.
II. Duties and Responsibilities
- Promote and sell Integrated Laboratory Solutions (ILS) mainly focused on laboratories, research institutions, academic institutions, and other potential customers.
- Conduct technical discussions with customers to explain product features, applications, benefits, and appropriate usage.
- Perform product demonstrations and provide technical presentations to customers to support product evaluation and adoption.
- Assist customers with method validation and provide technical guidance on product applications, following applicable procedures and manufacturer recommendations.
- Identify and develop new business opportunities while maintaining relationships with existing customers.
- Conduct regular customer visits, product presentations, and follow-ups to understand customer requirements and promote suitable solutions.
- Prepare and submit sales quotations, sales reports, customer visit reports, and other required documentation.
- Coordinate with suppliers, principals, and internal departments regarding product inquiries, technical concerns, product availability, and customer requirements.
- Monitor market trends, competitor activities, and customer feedback to identify opportunities for business growth.
- Meet established sales targets and contribute to the overall sales and business development objectives of the company.
- Attend product training sessions and technical seminars to maintain up-to-date knowledge of Merck products and relevant molecular biology applications.
III. Job Qualifications and Requirements
Educational Background:
Graduate of Chemical Engineering, Chemistry, Biology, or a related science course.
Work Experience:
Preferably with two (2) to three (3) years of experience in technical sales, laboratory products, molecular biology, or a related field.
Technical Skills and Competencies
- Technical discussion and presentation skills.
- Familiarity with method validation and laboratory procedures.
- Ability to conduct product demonstrations and explain technical concepts clearly.
- Strong communication, negotiation, and customer relationship management skills.
- Good organizational, analytical, and problem-solving abilities.
- Willingness to conduct customer visits and product presentations as required.