Technical Learning Experience Lead

TaskUs

Philippines

Sur place

PHP 600 000 - 900 000

Plein temps

Il y a 6 jours

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Résumé du poste

TaskUs in Quezon City is seeking a Learning Experience Leader (Technical Trainer) to design and expand training and development programs aligned with product training methodologies. You will implement end-user and enterprise training, including curriculum and exams for enterprise endorsement, and deliver technical prep for support staff on network systems and new technologies.

The role emphasizes creating training assets, maintaining knowledge bases, and promoting security best practices, AI

Qualifications

Experience designing and delivering training and development programs.
Experience with product training methodologies and enterprise software.
Ability to develop documentation and knowledge base articles.

Responsabilités

Set standards and expectations through conduct and integrity;
Create and deliver end-user, partner, and distributor training including curriculum, exams;
Deliver technical training for support staff on network computer systems and new technology;
Improve training programs across the organization;
Maintain technical training docs and instructional materials;
Develop induction programs for engineering roles to accelerate onboarding;
Monitor trainees progress and ensure compliance with training requirements;
Research and present new learning technologies and methodologies;
Ensure trainees adhere to Code of Conduct.