Technical Clerk

ThinkUp Management Solutions, Inc.; Mandaluyong; On-site; PHP 223,200 - 334,800; Full time

Job summary

A management solutions firm in Mandaluyong is looking for a full-time employee to provide clerical support and resolve technical issues. The ideal candidate will have 1-3 years of experience, a Bachelor's degree, and a willingness to start ASAP. This on-site role includes organizing meetings, performing tests on equipment, and ensuring customer satisfaction through direct technical service.

Qualifications

• 1-3 years of experience in a relevant field.
• Willing to start ASAP.
• Experience in the IT industry is a plus.

Responsibilities

• Provide clerical support to the technical department.
• Handle and resolve complex technical problems.
• Schedule and organize technical meetings with customers.
• Perform tests on equipment and machinery.
• Ensure customer satisfaction through technical services.

Skills

Clerical support

Problem solving

Technical knowledge

Customer service

Education

Bachelor's degree in Business or related courses

Job description

Overview

On-site position in Mandaluyong. 1-3 years of experience, requires a bachelor's degree, full-time role.

Responsibilities

• Provide clerical support to the technical department.


• Handle and resolve customers’ complex technical problems.


• Schedule and organize technical meetings with customers to resolve technical issues.


• Perform tests on equipment, electronic items and machinery.


• Resolve and repair technical problems in equipment, electronic items and machinery.


• Ensure total customer satisfaction through technical services.


• Implement safety standards in handling customer products and items.


• Charge and collect payments from customers for technical services rendered.


• Keep up to date with advanced technical knowledge to serve customers better.


• Adhere to established technical service standards and procedures.

Qualifications

• Graduate of Business Course or any related courses.


• Experience in IT industry.


• Willing to START ASAP.


• Willing to be assigned in Mandaluyong City (near Boni Station).

Working Location

On-site in Mandaluyong.

Notice and Safety

If the position requires you to work overseas, please be vigilant and beware of fraud.

• withholds your ID,


• requires you to provide a guarantee or collects property,