Technical Business Analyst

Innodata Inc.; Philippines; On-site; PHP 700,000 - 1,000,000; Full time

Job summary

Innodata Inc. is seeking a Technical Business Analyst in the Philippines to bridge business transformation with technology-enabled solutions. You will identify automation, analytics, and AI opportunities and translate business needs into actionable designs.

You will gather and validate requirements, facilitate workshops, and support UAT, deployment readiness, and benefits realization while collaborating with cross-functional teams. A strong background in IT/Business disciplines is preferred.

Qualifications

• Bachelor's degree in a relevant field (IT/CS/IS/Engineering/Business Admin).
• 3–5 years in Business Analysis, Systems Analysis, Digital Transformation, or related roles.
• Experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI).
• Exposure to UiPath, Automation Anywhere, or similar RPA technologies.
• Lean Six Sigma Yellow Belt or Green Belt certification.

Responsibilities

• Gather, analyze, document, and validate business, functional, and technical requirements; facilitate workshops; create BRDs, user stories, workflows, and acceptance criteria.
• Identify automation opportunities, assess use cases, support workflow automation, AI-enabled solutions, system integrations, and business case development.
• Act as liaison between business and technical teams, support planning, UAT, deployment readiness, and solution validation.
• Support process redesign efforts, evaluate performance improvements, and track realized benefits.
• Evaluate emerging technologies including AI, GenAI, low-code platforms, analytics, and automation tools.

Skills

Business analysis

Requirements gathering

Workshop facilitation

Stakeholder collaboration

UAT support

Education

Bachelor's degree in IT/CS/IS/Engineering/Business Admin

Tools

Power Platform (Power Apps, Power Automate, Power BI)

UiPath / Automation Anywhere

SQL

APIs

Enterprise systems

Job description

As Technical Business Analyst, you will be responsible for bridging business transformation initiatives with technology-enabled solutions. The role focuses on identifying opportunities for automation, digitalization, analytics, and AI adoption while ensuring business requirements are translated into clear, actionable, and scalable solutions.

What You'll Own

• Gather, analyze, document, and validate business, functional, and technical requirements; facilitate workshops; create BRDs, user stories, workflows, and acceptance criteria
• Identify automation opportunities, assess use cases, support workflow automation, AI-enabled solutions, system integrations, and business case development
• Act as liaison between business and technical teams, support planning, UAT, deployment readiness, and solution validation
• Support process redesign efforts, evaluate performance improvements, and track realized benefits
• Evaluate emerging technologies including AI, GenAI, low-code platforms, analytics, and automation tools

What You'll Bring

• At least a Bachelor's Degree in Information Technology, Computer Science, Information Systems, Engineering, Business Administration, or related field
• 3-5 years of experience in Business Analysis, Systems Analysis, Digital Transformation, Technology Delivery, Automation, or related roles
• Experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI)
• Exposure to UiPath, Automation Anywhere, or similar RPA technologies
• Lean Six Sigma Yellow Belt or Green Belt certification.
• Experience supporting Shared Services, BPO, GBS, Operations Excellence, or Enterprise Transformation functions
• Experience participating in AI, Generative AI, workflow automation, or intelligent process automation initiatives
• Knowledge of Agile, Scrum, or Project Management methodologies
• Exposure to change management, user adoption, and benefits realization activities

Strongly preferred

• Business requirements management and documentation
• Process mapping and workflow analysis
• SQL, databases, and data structures
• APIs, integrations, and enterprise systems
• Power BI or analytics platforms
• Understanding of AI and Generative AI use cases

Our Commitment to Diversity, Equity, Inclusion & Belonging

At Innodata, we believe the best teams are built from a wide range of backgrounds, perspectives, and lived experiences — and that diverse teams build better data, better products, and a better workplace. We are committed to fostering an environment where everyone feels welcomed, respected, valued, and empowered to do their best work.

We are an equal opportunity employer. We make all employment decisions on the basis of merit, qualifications, and business need, and we do not discriminate on the basis of race, ethnicity, color, religion, sex, gender identity or expression, sexual orientation, age, disability, marital or family status, national origin, or any other characteristic protected by applicable law.

We are committed to building an inclusive and accessible hiring process.

If you require any accommodation to participate fully in our recruitment process, please let us know; we’re glad to support you.