Technical AI Support Specialist - On-site & KPI-Driven

TaskUs; Imus; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

HMO for dependents

Retirement Savings Program

Onsite gym

Daycare facilities

Sleeping pods

Referral bonuses

Job summary

TaskUs in Imus, Philippines is seeking a Technical Expert to be a frontline member of a leading global brand. You will handle customer interactions, strive to meet KPIs, and participate in ongoing training, all while adhering to company policies and maintaining confidentiality.

This on-site role requires a willingness to work on shifting schedules and to contribute to a high-performance team culture at TaskUs Imus.

Qualifications

• At least 1 year of BPO experience or 6 months in technical support.
• Strong English writing and oral communication skills.

Responsibilities

• Provide customer satisfaction and experience.
• Meet and exceed client KPIs.
• Participate in training to improve performance.
• Follow TaskUs policies and keep information confidential.

Skills

BPO experience

English communication

Job description

TaskUs in Imus, Philippines is seeking a Technical Expert to be a frontline member of a leading global brand. You will handle customer interactions, strive to meet KPIs, and participate in ongoing training, all while adhering to company policies and maintaining confidentiality.

This on-site role requires a willingness to work on shifting schedules and to contribute to a high-performance team culture at TaskUs Imus.