Tech Support Specialist - Quick Hire, Up to 25k/mo

Sapient Global Services

Caloocan

On-site

PHP 254,000 - 304,000

Full time

2 days ago

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Job summary

Sapient Global Services is looking for a dedicated Tech Support Specialist in the Philippines. This one-day hiring process offers a quick path to join our growing team and earn up to 25,000 PHP monthly.

We value clear communicators who thrive in a fast-paced setting and are ready to help customers resolve technical issues. Responsibilities include providing technical support, explaining complex information clearly, and escalating issues when needed to ensure timely resolutions and customer

Qualifications

High school diploma or equivalent required; college coursework in tech preferred.
No prior experience required.
Strong communication and interpersonal skills.
Able to solve problems and make decisions.
Capable of thriving in a fast-paced environment.

Responsibilities

Provide technical support to customers and resolve technical issues
Communicate technical information to customers clearly
Escalate technical issues to internal technical teams for resolution
Troubleshoot and resolve complex technical problems with customers and internal technical teams
Ensure timely resolution of technical issues and customer satisfaction
Maintain accurate records of technical issues and resolutions and provide reports to management.