Tech Support & Sales Advisor

IONOS; Cebu City; On-site; PHP 234,000 - 286,000; Full time

Benefits offered by this job

Competitive compensation

Generous PTO

Health and life insurance (day 1)

Extensive benefits

Engagement activities

Work-life balance

Training and development

Job summary

IONOS Philippines is hiring a Technical Support Representative in Cebu City. You will assist customers with website hosting, domain, and cloud product inquiries while maintaining high service standards.

Requirements include at least 2nd year college, 6 months sales or customer service experience, strong English communication, and readiness to work shifting schedules. The role offers competitive pay, bonuses, health coverage from day one, and a supportive team environment.

Qualifications

• At least 2nd year College Level or Graduate of any 2-year course.
• At least 6 months sales/customer service experience is an advantage
• Knowledge in Content Management/Website basics is an advantage
• Basic email knowledge and troubleshooting is an advantage
• Excellent English Communication Skills required

Skills

Excellent English Communication Skills

Customer service mindset

Sales experience a plus

Shift work

Solutions-oriented

Education

2nd year college or 2-year course graduate

Job description

IONOS Philippines is hiring a Technical Support Representative in Cebu City. You will assist customers with website hosting, domain, and cloud product inquiries while maintaining high service standards.

Requirements include at least 2nd year college, 6 months sales or customer service experience, strong English communication, and readiness to work shifting schedules. The role offers competitive pay, bonuses, health coverage from day one, and a supportive team environment.