Tech Support Executive - Growth, HMO & Wellness Perks

Flatworldsolutions; Davao City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Competitive compensation packages

Comprehensive health coverage including HMO and Life Insurance

Opportunities for professional growth

Free meals

Wellness benefits

Job summary

A dynamic global company in Davao City is seeking a Technical Support Executive to provide exceptional technical assistance and customer service. The role involves troubleshooting various technical issues, maintaining customer records, and identifying opportunities that enhance client satisfaction and business growth. The ideal candidate should have 1-2 years of experience in a technical support role, strong communication skills, and a knack for upselling. Join our supportive team and enjoy competitive compensation and growth opportunities.

Qualifications

• 1-2 years experience in a technical support role.
• Strong knowledge of computer hardware and software.
• Excellent troubleshooting skills.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Troubleshoot and resolve technical issues.
• Maintain records of customer interactions.

Skills

Technical troubleshooting

Customer service

Communication skills

Upselling

Tools

CRM system

Computer software

Operating systems

Job description

A dynamic global company in Davao City is seeking a Technical Support Executive to provide exceptional technical assistance and customer service. The role involves troubleshooting various technical issues, maintaining customer records, and identifying opportunities that enhance client satisfaction and business growth. The ideal candidate should have 1-2 years of experience in a technical support role, strong communication skills, and a knack for upselling. Join our supportive team and enjoy competitive compensation and growth opportunities.