A leading motor sales company in Davao del Sur is seeking a dedicated Sales Technical Support Specialist. In this role, you will provide technical expertise to assist the sales team, ensuring smooth product installation and troubleshooting issues for customers. Ideal candidates will have experience in technical support or customer service and a strong understanding of product features. This position offers the opportunity to work both independently and collaboratively within a team.
Qualifications
Proven experience in technical support or customer service.
Strong understanding of product features and troubleshooting techniques.
Ability to work independently and as part of a team.
Responsibilities
Assist sales team with technical expertise.
Ensure smooth product installation and setup.
Troubleshoot any issues and resolve inquiries.
Skills
Technical support experience
Customer service orientation
Strong communication skills
Problem-solving skills
Team collaboration
Education
Technical degree or equivalent experience
Tools
CRM software
Help desk software
Job description
A leading motor sales company in Davao del Sur is seeking a dedicated Sales Technical Support Specialist. In this role, you will provide technical expertise to assist the sales team, ensuring smooth product installation and troubleshooting issues for customers. Ideal candidates will have experience in technical support or customer service and a strong understanding of product features. This position offers the opportunity to work both independently and collaboratively within a team.