Tech-Savvy Sales & Retention Specialist – Bonus

ResultsCX; Lapu-Lapu; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Bonus (90 days)

Performance incentives

Paid training

Career growth

Health benefits

Inclusive culture

Job summary

ResultsCX in Lapu-Lapu, Cebu, is seeking a Sales and Retention Specialist to support customers with technology-related concerns and drive solution-based conversations. The role emphasizes active listening, problem-solving, and recommending relevant products to enhance customer experiences.

The successful candidate will join a fast-paced, team-oriented environment with paid training, performance incentives, and opportunities for career growth.

Qualifications

• 6 months of BPO experience.
• Excellent communication skills in English (verbal and written).
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced, team-oriented environment.
• High school diploma or equivalent.

Responsibilities

• Assist customers with technology-related concerns.
• Solve issues through active listening and problem-solving.
• Recommend relevant products and services that improve customer experiences.
• Build trust through genuine customer support.
• Grow your skills in consultative sales and solution-based conversations.

Skills

6 months BPO experience

English communication

Problem-solving

Teamwork

Education

High school diploma or equivalent

Job description

ResultsCX in Lapu-Lapu, Cebu, is seeking a Sales and Retention Specialist to support customers with technology-related concerns and drive solution-based conversations. The role emphasizes active listening, problem-solving, and recommending relevant products to enhance customer experiences.

The successful candidate will join a fast-paced, team-oriented environment with paid training, performance incentives, and opportunities for career growth.