Tech Knowledge-Base Content Writer

Cognizant; Taguig; On-site; PHP 279,000 - 502,000; Full time

Job summary

Cognizant Technology Solutions Philippines Inc. in Taguig City, Metro Manila invites a talented Content Writer to join our dynamic team.

You will craft engaging content that supports our marketing and communication strategies and ensures clear, reader-friendly messaging across channels. Key responsibilities include developing knowledge base and help center articles, supporting product launches with project teams, researching topics, creating social/blog content, and collaborating with

Qualifications

• Minimum 1 year in technical or instructional writing with smart technology
• At least 1 year of experience in a customer service or technical support project
• Strong English communication, written and verbal

Responsibilities

• Develop knowledge base and help center articles per client requirements
• Collaborate with project coordinators to support product launches
• Research and scope topics before writing
• Create social and community blog content aligned with client guidance
• Support product announcements and releases with stakeholders

Skills

Technical writing

Instructional writing

Customer service experience

Knowledge base writing

Education

Two years of college

Tools

CMS

Job description

Cognizant Technology Solutions Philippines Inc. in Taguig City, Metro Manila invites a talented Content Writer to join our dynamic team.

You will craft engaging content that supports our marketing and communication strategies and ensures clear, reader-friendly messaging across channels. Key responsibilities include developing knowledge base and help center articles, supporting product launches with project teams, researching topics, creating social/blog content, and collaborating with