Tech Content Writer: Knowledge Base & Product Launches

Cognizant; Philippines; On-site; PHP 360,000 - 480,000; Full time

Job summary

Cognizant Technology Solutions Philippines Inc. is seeking a Content Writer to join our Taguig City team.

The role focuses on crafting engaging content that supports marketing and communications strategies for our clients and products, with an emphasis on knowledge base and help center articles. The ideal candidate will bring technical writing experience, strong English communication, and the ability to work with stakeholders on product announcements and releases.

Qualifications

• Strong English communication skills, both written and verbal.
• Completed at least 2 years of college with no pending back subjects.
• Above-average writing skills with technical experience, preferably related to devices or gadgets.
• Solid working knowledge of technology devices, including smartwatches and smartphones.
• Interest in and ability to write knowledge base and help center articles aligned with current technology trends.

Responsibilities

• Develop knowledge base and help center articles in accordance with client and stakeholder requirements.
• Contribute to help center and knowledge base content for product launches in collaboration with project coordinators and the project lead or team leader.
• Conduct initial research, information gathering, and scope assessment for assigned writing topics.
• Create social and community forum blog content aligned with guidance from clients and community managers.
• Collaborate with stakeholders to support product announcements and emerging product releases.

Skills

English communication

Technical writing

Knowledge of devices/tech

Gadget manuals writing

Teamwork

Shifting schedule

Onsite availability

Education

Two-year college completed

Job description

Cognizant Technology Solutions Philippines Inc. is seeking a Content Writer to join our Taguig City team.

The role focuses on crafting engaging content that supports marketing and communications strategies for our clients and products, with an emphasis on knowledge base and help center articles. The ideal candidate will bring technical writing experience, strong English communication, and the ability to work with stakeholders on product announcements and releases.