Tech Account CSR — Growth, HMO & Incentives

Afni, Inc.; Quezon City; On-site; PHP 290,000 - 391,000; Full time

Benefits offered by this job

Up to 4 HMO dependents

Annual medical reimbursement

Life insurance

Paid training

Unlimited growth opportunities

Job summary

Afni Philippines is seeking a Customer Service Representative for a TECH ACCOUNT in Commonwealth Ave., Quezon City. You will handle customer interactions to deliver excellent service and support our tech accounts.

The role offers a base salary up to PHP 26,000 monthly plus incentives up to PHP 9,000, with benefits including HMO, medical reimbursement, life insurance, and training. Qualified candidates have at least 12 months of BPO experience handling international accounts, a high school

Qualifications

• Minimum 12 months BPO experience handling international accounts.
• High school diploma required.
• Strong communication, confident and relational.
• Able to work in a paperless, information security–conscious environment.
• NBI clearance before start date.

Responsibilities

• Use customer-interaction skills to deliver excellent service.
• Support tech accounts and assist customers with inquiries.
• Maintain accuracy and security in all customer communications.

Skills

BPO experience

Strong communication

Learning agility

NBI clearance

Education

High school diploma

Job description

Afni Philippines is seeking a Customer Service Representative for a TECH ACCOUNT in Commonwealth Ave., Quezon City. You will handle customer interactions to deliver excellent service and support our tech accounts.

The role offers a base salary up to PHP 26,000 monthly plus incentives up to PHP 9,000, with benefits including HMO, medical reimbursement, life insurance, and training. Qualified candidates have at least 12 months of BPO experience handling international accounts, a high school