B2B CSR: Growth, HMO & Incentives for US/UK/AU Accounts

Afni Philippines, Inc.; Quezon City; On-site; PHP 268,000 - 435,000; Full time

Benefits offered by this job

Salary up to 24k

Performance incentive

HMO for dependents

Medical reimbursement

Life insurance

Paid leaves

Paid training

Growth opportunities

Job summary

Afni Philippines, Inc. is hiring Customer Service Representatives (CSR) for a Business-to-Business account located on Commonwealth Ave. You will use your customer interaction skills to deliver excellent service and support a key client base.

Requirements include 12 months of BPO experience handling English-speaking accounts (US/UK/AU), a high school diploma, and strong communication skills. The role offers a monthly salary up to PHP 24,000 plus up to PHP 9,000 incentive, plus benefits like HMO,

Qualifications

• 12+ months BPO experience handling English-speaking accounts (US/UK/AU).
• High school diploma or equivalent.
• Strong communication skills: conversational, confident, spontaneous, relational.
• Good comprehension and learning agility.
• Able to work in a paperless environment with strict information security.

Responsibilities

• Deliver excellent customer service to clients.
• Support a Business-to-Business account from Commonwealth Ave.
• Handle inquiries and resolve issues efficiently while maintaining quality standards.

Skills

Customer service

Communication skills

BPO experience

Organizational skills

Education

High school diploma

Job description

Afni Philippines, Inc. is hiring Customer Service Representatives (CSR) for a Business-to-Business account located on Commonwealth Ave. You will use your customer interaction skills to deliver excellent service and support a key client base.

Requirements include 12 months of BPO experience handling English-speaking accounts (US/UK/AU), a high school diploma, and strong communication skills. The role offers a monthly salary up to PHP 24,000 plus up to PHP 9,000 incentive, plus benefits like HMO,