CSR for B2B SUPPORT | Earn up to 24K + performance incentives

Afni, Inc.; Laguna; On-site; PHP 244,000 - 292,000; Full time

Benefits offered by this job

Monthly salary up to PHP 24,000

Performance incentive up to PHP 9,000

HMO for dependents

Medical reimbursement

Life Insurance

Paid Training

Growth opportunities

Job summary

Afni Philippines is hiring Customer Service Representatives for a Business-to-Business account in Sta Rosa, Laguna. You will leverage your customer interaction skills to deliver excellent service and resolve inquiries for US/UK/AU customers.

The role offers up to PHP 24,000 monthly plus up to PHP 9,000 in incentives, plus benefits like HMO for dependents, medical reimbursement, life insurance, paid training, and growth opportunities. Recruitment Hub operates weekdays 10AM-5PM.

Qualifications

• At least 12 months of BPO experience handling English-speaking accounts (US/UK/AU).
• High school diploma required.
• Strong communication skills (conversational, confident, spontaneous, relational).
• Willingness to work in a paperless environment with information security measures.
• NBI clearance prior to start date.

Responsibilities

• Provide customer service support for a Business-to-Business account.
• Deliver excellent service and resolve inquiries from customers.

Skills

Strong communication

Learning agility

Education

High school diploma

Job description

Afni Philippines is looking for Customer Service Representatives (CSR) for a Business-to-Business Account to support our company in Sta Rosa, Laguna (SM Sta Rosa). In this role, you'll be using your customer interaction skills to deliver excellent customer service.

• Up to PHP 24,000 monthly
• PLUS up to PHP 9,000 monthly performance incentive
• Less noise, more clarity, and higher standards.
• Up to 4 HMO Dependents for FREE
• PHP 10,000 Annual Medical Reimbursement
• Life Insurance
• Paid Training
• Unlimited growth opportunities.

Requirements:

• At least 12 months of BPO experience handling English-Speaking Accounts (US/UK/AU)
• At least a high school diploma
• With strong communication skills (conversational, confident, spontaneous, relational)
• Strong comprehension and learning agility
• Able to work in a paperless environment with stringent compliance to information security measures
• Must be able to provide NBI clearance before the start date

For more information, you may contact us at:

• [e-mail]
• Facebook.com/AfniPh
• Instagram.com/afniph
• linkedin.com/company/afni

Recruitment Hub is open every Monday to Friday 10AM to 5PM