CSR for a B2B acct in COMMONWEALTH AVE | EARN UP TO 24K + Incentives!

Afni Philippines, Inc.; Quezon City; On-site; PHP 268,000 - 435,000; Full time

Benefits offered by this job

Salary up to 24k

Performance incentive

HMO for dependents

Medical reimbursement

Life insurance

Paid leaves

Paid training

Growth opportunities

Job summary

Afni Philippines, Inc. is hiring Customer Service Representatives (CSR) for a Business-to-Business account located on Commonwealth Ave. You will use your customer interaction skills to deliver excellent service and support a key client base.

Requirements include 12 months of BPO experience handling English-speaking accounts (US/UK/AU), a high school diploma, and strong communication skills. The role offers a monthly salary up to PHP 24,000 plus up to PHP 9,000 incentive, plus benefits like HMO,

Qualifications

• 12+ months BPO experience handling English-speaking accounts (US/UK/AU).
• High school diploma or equivalent.
• Strong communication skills: conversational, confident, spontaneous, relational.
• Good comprehension and learning agility.
• Able to work in a paperless environment with strict information security.

Responsibilities

• Deliver excellent customer service to clients.
• Support a Business-to-Business account from Commonwealth Ave.
• Handle inquiries and resolve issues efficiently while maintaining quality standards.

Skills

Customer service

Communication skills

BPO experience

Organizational skills

Education

High school diploma

Job description

Afni Philippines is looking for Customer Service Representatives (CSR) for a Business-to-Business Account to support our company in Commonwealth Ave. In this role, you'll be using your customer interaction skills to deliver excellent customer service.

• Up to PHP 24,000 monthly
• PLUS up to PHP 9,000 monthly performance incentive (credited between payrolls week)
• Less noise, more clarity, and higher standards.
• Up to 4 HMO Dependents for FREE
• PHP 10,000 Annual Medical Reimbursement
• Life Insurance
• Paid Leaves
• Paid Training
• Unlimited growth opportunities.

Requirements

• At least 12 months of BPO experience handling English-Speaking Accounts (US/UK/AU)
• At least a high school diploma
• With strong communication skills (conversational, confident, spontaneous, relational)
• Strong comprehension and learning agility
• Able to work in a paperless environment with stringent compliance to information security measures
• Must be able to provide NBI clearance before the start date