TCS & Process Standardization Specialist

KDCI Outsourcing; Pasig; On-site; PHP 1,846,153 - 2,769,230; Full time

Job summary

KDCI Outsourcing in Pasig, Philippines, seeks a TCS Specialist to support the Services Operations team. This role involves assisting with Technical Contact Standardization reviews, documenting processes, and collaborating with teams to enhance operational efficiency.

The ideal candidate has 2-3 years of experience in operations support, strong organizational skills, and proficiency in Microsoft Office 365. Join us to drive standardization and improve quality across deliverables.

Qualifications

• 2-3 years of experience in operations support, documentation management, or quality assurance.
• Ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.

Responsibilities

• Perform TCS reviews to ensure accuracy and compliance.
• Review and maintain technical contact information.
• Support project coordination and track deliverables.

Skills

Organizational skills

Attention to detail

Communication skills

Analytical skills

Proficiency in Microsoft Office 365

Tools

Microsoft Word

Microsoft Excel

SharePoint

Job description

KDCI Outsourcing in Pasig, Philippines, seeks a TCS Specialist to support the Services Operations team. This role involves assisting with Technical Contact Standardization reviews, documenting processes, and collaborating with teams to enhance operational efficiency.

The ideal candidate has 2-3 years of experience in operations support, strong organizational skills, and proficiency in Microsoft Office 365. Join us to drive standardization and improve quality across deliverables.