Tax Process Optimization Specialist
ING
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Job summary
ING in Manila is seeking a Tax Compliance Specialist III (Process Expert) to drive data-enabled operations, governance, and process optimization within Client Tax Services. You will help standardize reporting, develop actionable insights, and identify automation opportunities while collaborating with CTS, CDD, and the Delivery Tribe to implement future tools.
This role combines analytical thinking with stakeholder collaboration and a continuous improvement mindset to deliver measurable business
Qualifications
- Experience in process improvement and business transformation initiatives.
- Strong analytical and problem-solving capabilities.
- Ability to translate data into actionable insights.
- Experience developing management reporting and operational metrics.
- Knowledge of workflow governance and process standardization.
- Ability to identify efficiency opportunities, including automation.
- Effective stakeholder management and communication skills.
- Ability to work independently and collaborate across teams.
- Continuous improvement mindset with sustainable results.
Responsibilities
- Drive data-enabled operations and governance across CTS.
- Lead process optimization and business transformation initiatives.
- Shape the future operating model and reporting practices.
- Collaborate with CTS, CDD, and Delivery Tribe to implement tools.
- Identify automation opportunities and drive adoption of new technologies.
- Support sustainable, efficient ways of working and governance.
Skills
Job description
ING in Manila is seeking a Tax Compliance Specialist III (Process Expert) to drive data-enabled operations, governance, and process optimization within Client Tax Services. You will help standardize reporting, develop actionable insights, and identify automation opportunities while collaborating with CTS, CDD, and the Delivery Tribe to implement future tools.
This role combines analytical thinking with stakeholder collaboration and a continuous improvement mindset to deliver measurable business
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