Tax Process Excellence Specialist – Data-Driven Ops

ING Wholesale Banking; Makati; On-site; PHP 670,000 - 1,339,000; Full time

Benefits offered by this job

In-house learning & development

Job summary

ING is seeking a Tax Compliance Specialist III (Process Expert) to strengthen data management, workflow governance, and reporting across Client Tax Services. You will drive insights, streamline processes, and support future tooling adoption, collaborating with operations, technology, and transformation teams.

You will help teams make better decisions with reliable performance reporting and scalable ways of working for sustainable growth and operational excellence.

Qualifications

• Bachelor's degree in a related field.
• Experience in banking operations, process management, or transformation.
• Strong analytical skills translating data into insights.
• Experience creating reports, dashboards, KPI/SLA monitoring.
• Knowledge of SharePoint and reporting/visualization tools like Excel/Power BI.
• Experience supporting automation initiatives and UAT.
• Knowledge of process mapping and Lean/Six Sigma is a plus.
• Strong stakeholder management and communication skills.

Skills

Process excellence

Data analytics

Stakeholder collaboration

Reporting & dashboards

Workflow governance

Continuous improvement

Education

Bachelor's degree in Business/Finance/Economics/Engineering/Data Analytics

Tools

SharePoint

Excel

Power BI

Job description

ING is seeking a Tax Compliance Specialist III (Process Expert) to strengthen data management, workflow governance, and reporting across Client Tax Services. You will drive insights, streamline processes, and support future tooling adoption, collaborating with operations, technology, and transformation teams.

You will help teams make better decisions with reliable performance reporting and scalable ways of working for sustainable growth and operational excellence.