Tagbilaran Branch Manager: Growth & Service Leadership

QUEEN CITY DEVELOPMENT BANK, INC.; Tagbilaran; On-site; PHP 900,000 - 1,800,000; Full time

Benefits offered by this job

Health insurance

Incentives

Paid leave

Job summary

Queen City Development Bank, Inc. is seeking a Branch Head to lead the Tagbilaran City branch operations in Bohol. This full-time role requires overseeing daily transactions, customer service, compliance, and team performance to drive profitability.

Responsibilities include setting sales strategies, managing staff, ensuring regulatory adherence, and building relationships with clients and partners. English and local language communication are essential.

Qualifications

• 5-7 years in banking or financial services, with 2-3 years in branch management or supervision.
• Proven track record of achieving sales targets and improving branch profitability.
• Strong knowledge of retail banking products, services and operations.
• Excellent leadership and team management capabilities with the ability to motivate staff.
• Sound understanding of banking regulations, compliance frameworks and risk management practices.

Responsibilities

• Oversee all branch operations, including daily transactions, customer service delivery, and operational efficiency.
• Develop and implement strategies to achieve branch sales targets and revenue goals for deposits, loans and other banking products.
• Manage and lead the branch team, including recruitment, training, performance management and staff development.
• Ensure strict adherence to banking regulations, compliance requirements and internal policies.
• Build and maintain strong relationships with key customers and business partners in the Tagbilaran City market.
• Monitor credit quality and ensure appropriate loan portfolio management within the branch.
• Implement risk management procedures and internal controls to protect the bank's assets.
• Prepare regular branch performance reports and provide analysis to senior management.
• Drive customer acquisition and retention initiatives to expand the branch's market share.
• Conduct quality assurance reviews to maintain service standards and customer satisfaction.

Skills

Leadership

Sales targets

Banking knowledge

Regulatory compliance

Analytical thinking

Communication

Education

Bachelor's degree in Business Administration/Finance/Banking

Tools

Banking software systems

Microsoft Office

Job description

Queen City Development Bank, Inc. is seeking a Branch Head to lead the Tagbilaran City branch operations in Bohol. This full-time role requires overseeing daily transactions, customer service, compliance, and team performance to drive profitability.

Responsibilities include setting sales strategies, managing staff, ensuring regulatory adherence, and building relationships with clients and partners. English and local language communication are essential.