Branch Head, Davao City - Lead Growth & Service

QUEEN CITY DEVELOPMENT BANK, INC.; Davao City; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

QUEEN CITY DEVELOPMENT BANK, INC. in Davao City, Philippines, is seeking a dynamic Branch Head/Officer-in-Charge to lead our Davao branch operations, drive business growth, and uphold regulatory and service excellence.

You will oversee all banking operations, coach the team, build community relationships, and ensure profitability while maintaining top-quality customer experiences. Ideal candidates have a minimum 5–7 years in retail banking with 2–3 years in branch leadership, a solid grasp of

Qualifications

• At least 5–7 years in retail banking with 2–3 years in branch leadership.
• Strong knowledge of banking products, services, and operations.
• Proven ability to lead, coach, and evaluate branch staff.

Responsibilities

• Oversee branch operations ensuring regulatory and internal compliance.
• Develop and implement branch strategies to meet sales targets.
• Lead and coach branch team with performance evaluations.
• Build relationships with clients and community stakeholders.
• Monitor budgets and ensure cost efficiency and profitability.
• Ensure excellent customer service and resolve complaints promptly.

Skills

Leadership

Branch management

Retail banking

Regulatory compliance

Customer service

Education

Bachelor's degree in Business Administration, Finance, Banking, or related field

Job description

QUEEN CITY DEVELOPMENT BANK, INC. in Davao City, Philippines, is seeking a dynamic Branch Head/Officer-in-Charge to lead our Davao branch operations, drive business growth, and uphold regulatory and service excellence.

You will oversee all banking operations, coach the team, build community relationships, and ensure profitability while maintaining top-quality customer experiences. Ideal candidates have a minimum 5–7 years in retail banking with 2–3 years in branch leadership, a solid grasp of