Systems Manager

WalterMart Community Mall; Philippines; On-site; PHP 1,200,000 - 1,600,000; Full time

Job summary

WalterMart Community Mall seeks an experienced IT systems leader to design and implement mall-wide platforms including POS, tenant management, BMS, customer engagement, and security systems. The role focuses on integrating diverse systems to meet operational needs and ensure data security and reliability.

You will collaborate with mall operations, leasing, finance, and marketing to align technology with business processes, manage vendors and SLAs, and provide training and ongoing support to

Qualifications

• Bachelor’s degree in IT, CS, Engineering or a related field.
• Minimum of 5 years of experience in systems implementation.
• Experience in retail/mall/property management environments preferred.
• Strong knowledge of system architecture, databases, and integration protocols.
• Strong leadership and communication abilities.

Responsibilities

• Design and implement mall-wide systems including POS, tenant management, building management systems (BMS), customer engagement platforms, and security systems.
• Evaluate current systems and recommend improvements or replacements to meet operational needs.
• Lead system integration projects to ensure interoperability between various platforms.
• Manage system configurations, updates, and troubleshooting.
• Collaborate with mall operations, leasing, finance, and marketing teams to align system functionalities with business processes.
• Ensure data security, compliance, and system reliability.
• Oversee vendor relationships, contracts, and service level agreements (SLAs).
• Provide training and support to end-users and stakeholders.
• Monitor system performance and generate reports for management review.

Skills

Leadership

Communication

Analytical skills

Problem-solving

System integration

Education

Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field

Job description

Job Description:

• Design and implement mall-wide systems including POS, tenant management, building management systems (BMS), customer engagement platforms, and security systems.

• Evaluate current systems and recommend improvements or replacements to meet operational needs.

• Lead system integration projects to ensure interoperability between various platforms.

• Manage system configurations, updates, and troubleshooting.

• Collaborate with mall operations, leasing, finance, and marketing teams to align system functionalities with business processes.

• Ensure data security, compliance, and system reliability.

• Oversee vendor relationships, contracts, and service level agreements (SLAs).

• Provide training and support to end-users and stakeholders.

• Monitor system performance and generate reports for management review.

Job Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.

• Minimum of 5 years of experience in systems implementation

• Proven experience in managing enterprise systems, preferably in retail, mall, or property management environments.

• Strong understanding of system architecture, databases, and integration protocols.

• Excellent problem-solving and analytical skills.

• Strong leadership and communication abilities.